Frequently Asked Questions

Welcome to our FAQ page, where we answer some of the most common questions about Mentally Balanced Media (MBM). Let us talk about our services, programs, and how we support mental health professionals and organizations in achieving their goals

Small Mental Health Practices

MBM is dedicated to empowering solo practitioners and small mental health practices with tools and strategies designed to grow your presence, attract new clients, and build lasting relationships—all while working within your budget and time constraints.

MBM uses hyper-local SEO strategies, custom patient engagement tools, and community-focused marketing campaigns to boost your visibility and attract clients. Our Digital Visibility Accelerator ensures your practice is easily found online, while our Creative Studio helps create a professional, patient-centered website.

Absolutely. Our Growth Starter plan is designed specifically for small practices and solo practitioners, offering essential tools and support for just $1,500/month. Plus, all plans include unlimited requests, so you can get the help you need as your practice grows.

Yes! MBM360, our comprehensive platform, automates intake forms, appointment reminders, and follow-ups, saving you time and ensuring a seamless patient experience. You’ll also have access to HIPAA-compliant tools to protect patient privacy.

MBM’s Creative & Social Engagement Accelerator includes everything from content calendars and post creation to social listening tools. We’ll help you establish a consistent, engaging presence across platforms like Facebook, Instagram, and LinkedIn.

We prioritize compliance with industry standards, including HIPAA, and tailor our tools and processes to meet the specific needs of mental health professionals. Whether you’re launching a website or automating communications, we ensure your practice adheres to all applicable regulations.

Medium-Sized Mental Health Clinics

MBM partners with medium-sized clinics to help streamline operations, increase patient acquisition, and elevate your clinic’s reputation. With scalable solutions tailored to your clinic’s needs, we ensure your growth is sustainable and impactful.

Yes! Through our Digital Visibility Accelerator, we implement targeted local SEO, paid ad campaigns, and referral program strategies to increase patient inquiries and conversions. Our PR efforts also build trust and awareness within your community.

 MBM360 simplifies clinic operations by automating appointment scheduling, reminders, and follow-ups. Our platform integrates seamlessly with your existing systems, reducing administrative workload and improving patient satisfaction.

MBM combines creative campaigns with data-driven strategies, including social media engagement, email marketing, and patient success stories, to highlight your clinic’s unique value. Our Creative Studio develops professional content that resonates with both current and prospective patients.

Yes! With our Content Strategy & Education Driver, we offer custom workshops, toolkits, and webinars tailored to your team’s needs. We ensure your staff stays updated on the latest marketing and patient engagement strategies.

We provide detailed analytics and reporting to track performance, including patient acquisition rates, website traffic, and engagement metrics. These insights help us refine strategies to deliver measurable, sustainable growth for your clinic.

Large Mental Health Institutions

MBM partners with large mental health institutions to address complex challenges, from managing patient engagement at scale to enhancing organizational visibility. We deliver tailored solutions that streamline operations, improve communication, and support impactful growth strategies.

MBM provides scalable solutions, such as our MBM360 platform, which automates patient communications, manages multi-location operations, and integrates marketing strategies. We also offer comprehensive PR and community engagement campaigns to enhance institutional visibility and trust.

Absolutely. Our Community Accelerator fosters stronger connections through community forums, virtual events, and feedback loops. Additionally, our Client Experience Driver focuses on optimizing workflows and patient journeys to enhance satisfaction and retention.

MBM360 centralizes communications, making it easy to manage patient and staff interactions across departments or locations. We also provide tools for automated messaging, appointment coordination, and staff updates, ensuring everyone stays informed and connected.

Yes, our Research & Insights Driver provides tailored reports that track key performance metrics such as patient outcomes, engagement trends, and campaign success. These insights help institutions make informed decisions and refine their strategies.

Yes. Our Crisis Management & Communications Driver prepares institutions for unexpected challenges by developing robust response plans, crafting clear messaging, and ensuring swift, transparent communication during a crisis.

Non-Profit Mental Health Organizations

MBM is passionate about supporting non-profit mental health organizations in expanding their reach, increasing donor engagement, and amplifying their mission. Our solutions are tailored to help nonprofits maximize impact while staying resource-efficient.

MBM provides a range of services tailored for nonprofits, including strategic fundraising campaigns, donor engagement tools, and social media management through our Creative & Social Engagement Accelerator. We also specialize in PR campaigns that highlight your mission and drive awareness.

Our Public Relations Accelerator creates compelling donor-focused narratives and outreach strategies. We also integrate tools in MBM360 to automate personalized donor communications, track contributions, and create targeted campaigns that resonate with supporters.

 Yes! Through our Content Strategy & Education Driver, we provide support for crafting impactful grant applications, donor proposals, and annual reports. We help nonprofits articulate their value and secure funding effectively.

MBM focuses on high-impact, low-cost strategies, including programmatic SEO, community-driven marketing, and donor-centric social campaigns. Our approach ensures that every dollar spent drives measurable growth and engagement.

Absolutely. Through our Influencer & Brand Partnership Driver, we help nonprofits identify and build relationships with key partners, such as mental health influencers, local businesses, and philanthropic organizations, to amplify their mission.

Mental Health Associations and Networks

MBM empowers mental health associations and networks to expand membership, engage existing members, and amplify their influence within the mental health community. With tailored strategies and tools, we help associations thrive and foster meaningful connections.

Yes! Our Digital Visibility Accelerator and Community Accelerator are designed to attract new members through targeted campaigns, SEO strategies, and engaging online events. We ensure your association reaches the right audience and highlights its value effectively.

MBM360 streamlines member communications with automated updates, event reminders, and feedback surveys. Additionally, our Client Success & Retention Driver helps you craft personalized engagement strategies to strengthen member loyalty.

Absolutely. From virtual conferences to local networking events, our Community Accelerator provides event planning and management tools. We also support event promotion through PR campaigns and social media strategies.

Through our Content Strategy & Education Driver, we help associations develop expert content, such as white papers, webinars, and blogs. These resources build authority and encourage professionals to align with your organization.

Yes! Our Influencer & Brand Partnership Driver facilitates connections with mental health influencers, corporate sponsors, and other associations. These partnerships help amplify your initiatives and drive collaborative success.

CSR and Corporate Mental Health Initiatives

MBM partners with corporate social responsibility (CSR) programs and workplace mental health initiatives to create impactful campaigns that enhance employee well-being, foster community support, and align with organizational values.

Yes! MBM collaborates with organizations to design and implement tailored mental health programs, including awareness campaigns, employee support strategies, and community outreach initiatives. Our Public Relations Accelerator ensures these efforts are communicated effectively.

MBM uses data-driven strategies, including employee engagement surveys and performance metrics, to measure the success of your programs. Through our Research & Insights Driver, we provide actionable recommendations to maximize program impact and alignment with your CSR goals.

Absolutely. Our Community Accelerator creates platforms for employee interaction, such as virtual wellness events, peer-support forums, and internal campaigns. These initiatives foster a culture of openness and support within your organization.

Through our Influencer & Brand Partnership Driver, MBM identifies and facilitates meaningful collaborations with mental health nonprofits, influencers, and local organizations. These partnerships amplify your initiatives and strengthen your brand’s impact.

Yes. MBM360 offers scalable solutions, including automated internal communications, training modules, and resource libraries, ensuring seamless integration for teams of any size. Our platform grows with your organization’s needs.

Mental Health Startups

MBM helps mental health startups establish a strong foundation for growth by providing tailored strategies to build brand awareness, attract clients, and scale operations. With tools and expertise designed for emerging businesses, we guide you through every stage of your journey.

MBM’s Digital Visibility Accelerator focuses on building a professional website, optimizing it for search engines, and creating a compelling online brand. Our team also provides social media strategies to ensure your startup gains traction and credibility in the mental health space.

MBM offers scalable marketing and operational support, including automated workflows through MBM360, lead generation strategies, and creative content tailored to your target audience. Our Growth Starter plan provides an affordable entry point for startups to access these tools.

Yes! Through our Influencer & Brand Partnership Driver, we connect startups with potential collaborators, including mental health influencers and strategic investors. We also help craft compelling pitch decks and funding proposals to showcase your vision.

MBM’s Creative & Social Engagement Accelerator provides branding, design, and promotional strategies to ensure your product launch is a success. From pre-launch buzz to post-launch engagement, we guide you through every step of the process.

Absolutely. Our Research & Insights Driver conducts in-depth market analysis to identify trends, target audiences, and growth opportunities, ensuring your solutions meet market demands effectively.

Government Agencies and Contract-Based Programs

MBM collaborates with government agencies and contract-based programs to design and implement impactful mental health campaigns, ensure regulatory compliance, and engage communities effectively. Our tailored solutions address the unique needs of public sector initiatives.

Yes! MBM’s Public Relations Accelerator specializes in developing targeted public awareness campaigns, utilizing both digital and traditional media to amplify your message and foster community engagement.

MBM ensures full compliance with relevant regulations, including HIPAA for healthcare-related initiatives. Our MBM360 platform is designed to meet the strictest security and privacy standards while streamlining communication and program management.

MBM360 simplifies communication and coordination between multiple agencies by centralizing workflows, automating updates, and integrating shared goals into a single platform. This fosters collaboration and improves program efficiency.

Absolutely. Our Research & Insights Driver delivers detailed analytics, tracking the performance of your campaigns and programs. We provide actionable insights that help refine strategies and demonstrate success to stakeholders.

Absolutely. We transform your existing content into new formats, such as turning blogs into infographics or webinars into videos, extending its reach and effectiveness across platforms.

Media Companies Focused on Mental Health

MBM partners with media companies to amplify their impact in the mental health space, offering tailored solutions for content creation, audience engagement, and monetization strategies. We help you establish thought leadership and grow your platform sustainably.

 MBM’s Creative & Social Engagement Accelerator offers comprehensive content creation services, including article writing, video production, and graphic design. We help you develop compelling, expert-driven content that resonates with your audience.

Yes! MBM helps media companies diversify revenue streams by developing strategies for ad placements, sponsored content, membership models, and digital products. Our Research & Insights Driver identifies the best monetization opportunities for your platform.

MBM uses data-driven SEO strategies, social media optimization, and targeted PR campaigns to increase visibility and attract a broader audience. Our Digital Visibility Accelerator ensures your content reaches the right people at the right time.

Absolutely. MBM’s Community Accelerator provides tools and strategies for fostering online communities, hosting interactive events, and creating feedback loops to keep your audience engaged and invested in your content.

Yes. Through our Content Strategy & Education Driver, we help you develop white papers, host expert webinars, and publish authoritative content that positions your platform as a leader in mental health media.

Academic Institutions and Research Centers

MBM partners with academic institutions and research centers to amplify their mental health initiatives, promote their findings, and engage target audiences. From creating awareness campaigns to building thought leadership, we provide tailored strategies to support your goals.

MBM offers comprehensive support, including content creation, digital visibility strategies, and public relations campaigns. We help institutions share their research, host educational events, and build a strong online presence through MBM360 and targeted Growth Accelerators.

Through our Public Relations Accelerator and Digital Visibility Accelerator, MBM crafts targeted campaigns to promote your research. This includes creating press releases, optimizing content for search engines, and leveraging social media to reach academic and public audiences.

Absolutely. MBM’s Community Accelerator supports the planning and promotion of conferences, webinars, and workshops. We provide tools for attendee engagement, virtual event management, and post-event follow-up to maximize impact.

Yes! Our Content Strategy & Education Driver provides assistance in developing compelling grant applications and funding proposals. We ensure your project goals are clearly communicated to increase your chances of securing funding.

MBM offers tools and strategies for community engagement, including social media campaigns, public forums, and targeted outreach programs. Our Community Accelerator ensures your institution builds meaningful connections with stakeholders and the public.

Digital Visibility Accelerator

Enhance your online presence and ensure your organization is easily found by those who need your services. MBM’s Digital Visibility Accelerator combines expert SEO strategies, targeted advertising, and analytics-driven insights to boost your digital reach.

MBM specializes in optimizing your website for search engines by conducting keyword research, enhancing on-page SEO, and implementing technical improvements. Our strategies are designed to improve your rankings and drive more traffic from your target audience.

Yes! MBM creates and manages targeted ad campaigns on platforms like Google Ads and social media. We focus on ROI-driven strategies to attract high-quality leads and boost awareness for your mental health services.

MBM leverages tools like programmatic SEO, local SEO strategies, and advanced analytics to track and improve your online performance. Our MBM360 platform ensures seamless integration of these efforts across all your digital channels.

Absolutely. We focus on hyper-local SEO strategies, including optimizing Google Business Profiles, creating location-specific content, and targeting local keywords to ensure your organization stands out in your area.

We provide detailed reports with metrics like website traffic, keyword rankings, ad performance, and user engagement. These insights allow us to refine strategies and ensure continuous growth for your online presence.

MBM360 Platform Accelerator

Streamline your operations, automate workflows, and enhance client communication with MBM360—a powerful, all-in-one platform designed specifically for mental health organizations.

MBM360 is a comprehensive platform that integrates marketing, client management, and automation tools into one easy-to-use system. It helps mental health organizations streamline operations, improve communication, and save time through features like appointment scheduling, automated follow-ups, and HIPAA-compliant messaging.

Yes. MBM360 is scalable to meet the needs of solo practitioners, medium-sized clinics, and large institutions. Its flexible design ensures that organizations of any size can benefit from its features and grow with ease.

MBM360 automates client interactions, including appointment reminders, follow-ups, and personalized email campaigns. It also centralizes communication across channels, making it easy to track and manage all interactions in one place.

Absolutely. MBM360 integrates with a wide range of third-party tools, such as email marketing platforms, analytics tools, and practice management systems. This ensures seamless workflows and eliminates the need for manual data entry.

MBM360 is designed with HIPAA compliance in mind, ensuring secure communication and data management. We also provide training and resources to help your team maintain best practices in regulatory compliance.

Public Relations Accelerator

Build trust, enhance visibility, and establish your organization as a leader in mental health with MBM’s Public Relations Accelerator. From crafting compelling narratives to managing media outreach, we help you tell your story effectively.

MBM develops tailored PR strategies that include media outreach, press release creation, and storytelling campaigns. We work to position your organization as a trusted authority in mental health, ensuring your message resonates with the right audiences.

Yes. Through our Crisis Management & Communications Driver, we help organizations prepare for and respond to crises with clear, empathetic messaging and a proactive strategy to maintain trust and credibility during challenging times.

Absolutely. We design and execute launch campaigns that include media kits, influencer collaborations, and event promotion. Our PR efforts ensure your new service or initiative gains the visibility and attention it deserves.

MBM starts with a deep understanding of your mission and objectives. We collaborate closely to craft campaigns that not only align with your goals but also reflect your values and resonate with your target audience.

We provide detailed analytics on media coverage, audience reach, engagement rates, and sentiment analysis. These insights help evaluate the impact of your PR campaigns and guide future strategies.

Community Accelerator

Foster meaningful connections, build loyal audiences, and create a sense of belonging with MBM’s Community Accelerator. From virtual events to interactive forums, we help you cultivate thriving communities that support your mission.

MBM leverages tools like discussion forums, feedback loops, and social media groups to create spaces where your audience can connect. We also design virtual and in-person events that spark meaningful conversations and long-term engagement.

Yes! MBM provides end-to-end support for virtual events, including webinars, workshops, and live Q&A sessions. We handle planning, promotion, and post-event follow-up to ensure your event achieves its goals.

MBM employs gamification techniques, exclusive content access, and regular engagement activities like polls and challenges to keep your community active and involved. We tailor strategies to align with your audience’s interests and needs.

Through analytics and reporting tools, MBM tracks metrics like participant growth, engagement rates, and retention levels. These insights help refine your strategies to ensure your community continues to grow and thrive.

Absolutely. We offer training and tools to support community moderation, including setting guidelines, managing interactions, and ensuring a safe, respectful environment for all members.

Creative & Social Engagement Accelerator

Unleash the power of storytelling and strategic social media to connect with your audience. MBM’s Creative & Social Engagement Accelerator provides tailored solutions to enhance your brand’s visibility and engagement.

MBM provides a wide range of creative services, including branding, graphic design, video production, and content writing. We help you create compelling materials that resonate with your audience and reflect your mission effectively.

MBM develops tailored content calendars, designs visually engaging posts, and uses analytics to optimize performance. We also implement social listening tools to understand your audience better and refine your messaging.

Yes! We specialize in designing impactful campaigns around events such as Mental Health Awareness Month or your organization’s milestones. From concept to execution, we ensure your message reaches the right audience.

We begin with a comprehensive discovery process to understand your mission, audience, and goals. Our team collaborates with you throughout the creative process, ensuring all deliverables align with your objectives and values.

Absolutely. We transform your existing content into new formats, such as turning blogs into infographics or webinars into videos, extending its reach and effectiveness across platforms.

Content Strategy & Education Driver

MBM’s Content Strategy & Education Driver empowers organizations to create, plan, and deliver impactful content that informs, inspires, and engages. From expert-driven resources to tailored training, we help you achieve your goals through strategic storytelling.

MBM works with you to develop a comprehensive content strategy tailored to your goals. This includes identifying target audiences, planning content calendars, and aligning topics with your mission and objectives.

Yes! We specialize in crafting eBooks, webinars, online courses, and toolkits that position your organization as a thought leader. Our team ensures that these materials are both engaging and actionable.

MBM transforms existing content into new formats, such as turning blog posts into videos, webinars into infographics, or research papers into digestible guides. This maximizes the value of your content across multiple platforms.

Absolutely. We offer workshops, one-on-one training, and on-demand resources to help your team master content creation techniques, from writing impactful blog posts to optimizing content for SEO.

We track metrics like audience engagement, content reach, and lead generation. These insights allow us to refine your strategy and ensure your content drives measurable results.

Influencer & Brand Partnership Driver

Expand your reach and amplify your impact by building meaningful collaborations. MBM’s Influencer & Brand Partnership Driver connects you with key partners to elevate your brand and extend your mission’s visibility.

MBM identifies influencers whose values and audiences align with your mission. We facilitate partnerships that create authentic, impactful campaigns to raise awareness and engagement for your services or initiatives.

Absolutely. We design and execute co-branded campaigns that highlight the strengths of both organizations, ensuring mutual benefits and maximum exposure. From messaging to creative design, MBM handles all aspects of the collaboration.

Yes. We connect organizations with corporate partners who are committed to mental health initiatives. Through our partnership strategies, we help secure sponsorships that provide funding and visibility for your programs.

MBM360 helps track partnership details, communications, and campaign outcomes in one centralized platform. This ensures transparency and smooth coordination throughout your collaboration efforts.

MBM conducts a thorough vetting process to ensure potential partners align with your mission and audience. We also craft tailored collaboration strategies that maintain your brand’s authenticity and integrity.

Research & Insights Driver

Make data-driven decisions with confidence. MBM’s Research & Insights Driver provides actionable intelligence to help you understand your audience, optimize your strategies, and stay ahead of industry trends.

MBM conducts in-depth market research, including audience analysis, competitor benchmarking, and trend identification. We deliver insights tailored to your organization’s goals, ensuring your strategies are both informed and effective.

Absolutely. We use tools like surveys, focus groups, and analytics to uncover key insights into your audience’s needs, motivations, and engagement patterns. These insights help refine your offerings and messaging.

MBM analyzes campaign performance metrics like click-through rates, conversions, and audience engagement. Based on this data, we provide recommendations to optimize your campaigns and maximize ROI.

Yes. We monitor the latest developments in the mental health field, providing reports and actionable insights to help your organization stay ahead of emerging opportunities and challenges.

MBM integrates insights into actionable strategies through collaborative planning sessions. We also provide ongoing support to track implementation progress and adjust tactics as needed for optimal outcomes.

Crisis Management & Communications Driver

Prepare for the unexpected and protect your reputation with MBM’s Crisis Management & Communications Driver. We provide proactive strategies and support to help your organization navigate challenges with confidence and transparency.

MBM develops customized crisis management plans, including clear protocols, stakeholder communication strategies, and response templates. We ensure your organization is equipped to handle potential challenges effectively and maintain trust.

Yes. Our team provides real-time support, including crafting and distributing clear, empathetic messages, coordinating media responses, and monitoring public sentiment to guide your organization through the situation.

MBM uses advanced monitoring tools to track media coverage, social sentiment, and public responses. We integrate these insights into MBM360 to centralize messaging, team coordination, and feedback management.

MBM collaborates closely with your leadership team to craft messaging that reflects your mission and values. We prioritize transparency, empathy, and clarity to maintain credibility and trust with your audience.

Absolutely. After the crisis, we conduct a comprehensive review to evaluate the effectiveness of your response. We provide insights and recommendations to strengthen future preparedness and communication strategies.

Automation & Systems Driver

Streamline your processes, save time, and reduce errors with MBM’s Automation & Systems Driver. We help mental health organizations create efficient workflows that enhance productivity and client satisfaction.

MBM automates a wide range of tasks, including appointment scheduling, client follow-ups, data entry, and email marketing. These workflows free up your time so you can focus on what matters most—delivering quality care.

We begin by analyzing your existing processes to identify inefficiencies and opportunities for automation. Our team then designs workflows tailored to your specific needs, using tools like MBM360 to integrate seamlessly with your systems.

Absolutely. MBM’s automation solutions are designed to comply with industry standards, including HIPAA, ensuring all client and organizational data is handled securely and responsibly.

Automation ensures timely and personalized communication, such as appointment reminders, satisfaction surveys, and follow-up emails. These enhancements create a seamless experience that fosters trust and loyalty.

Yes. We provide comprehensive training and ongoing support to ensure your team feels confident using and managing automated workflows. Our Content Strategy & Education Driver also offers resources for mastering automation best practices.

Engagement & Loyalty Driver

Foster deeper connections and build lasting relationships with MBM’s Engagement & Loyalty Driver. We create strategies and systems to keep your audience engaged, satisfied, and loyal to your organization.

MBM designs interactive campaigns, such as social media polls, webinars, and Q&A sessions, to actively engage your audience. We also use personalized communication strategies, powered by MBM360, to keep your community connected and involved.

Yes! We develop customized loyalty programs that reward repeat interactions, such as referral incentives, exclusive content access, and milestone recognitions. These programs strengthen relationships and encourage long-term commitment.

MBM360 includes analytics and reporting tools to monitor key engagement metrics, such as participation rates, retention levels, and satisfaction scores. These insights allow us to refine strategies for ongoing improvement.

MBM uses audience segmentation to create tailored engagement plans. For example, we might design separate strategies for new clients, long-term supporters, or community members, ensuring each group receives relevant and meaningful communication.

Absolutely. We design targeted re-engagement campaigns, including personalized emails, special offers, and surveys, to bring inactive clients or members back into your ecosystem and reignite their interest.

Mission Matching Program

Make a greater impact while fostering social responsibility with MBM’s Mission Matching Program. This innovative initiative encourages organizations to reinvest in their communities while achieving their own growth objectives.

The Mission Matching Program is a unique initiative by MBM that offers organizations a 15% discount when they reinvest an equivalent percentage of services into community initiatives. It’s our way of helping you grow while giving back.

When you commit to reinvesting at least 15% of the services you purchase into community projects or initiatives, MBM provides a corresponding discount. This fosters both organizational growth and meaningful community impact.

Eligible initiatives include offering free mental health services, hosting educational events, partnering with nonprofits, or creating accessible resources for underserved communities. MBM works with you to identify and support impactful projects.

The Mission Matching Program not only provides financial savings but also enhances your organization’s reputation as a socially responsible leader. It strengthens community relationships and helps build loyalty among your audience.

Absolutely. MBM offers strategic support to help you design, promote, and execute successful initiatives. From event planning to outreach campaigns, we ensure your projects make a meaningful impact.

MBM Ascend Limited Activity or Pause Plan

Maintain your progress and keep essential systems running even when you need to take a break. MBM’s Limited Activity or Pause Plan allows you to pause your services without losing momentum or key functionality.

This plan allows MBM Ascend clients to temporarily pause their active services while keeping all systems, workflows, and automations live. It’s designed to give you flexibility without sacrificing progress.

When you activate the Pause Plan, MBM continues to maintain your existing automations, workflows, and platform access for a reduced monthly fee. This ensures your systems remain operational and ready to resume when you are.

Essential systems such as automated emails, workflows, and client communication tools within MBM360 remain active. However, active project requests and new campaigns will be paused until full services resume.

Clients can remain on the Pause Plan for up to three months within a calendar year. If additional time is needed, MBM works with you to assess your options and ensure continuity.

Resuming services is seamless. Simply notify us, and MBM will reactivate your account fully, allowing you to pick up where you left off without disruptions or delays.

MBM Ascend Migration Policy

Transition seamlessly to MBM Ascend from your current tools or services. Our Migration Policy ensures a smooth onboarding process, minimizing disruptions while maximizing efficiency.

The MBM Ascend Migration Policy outlines the process of transitioning your existing systems, data, and workflows into the MBM Ascend platform. We ensure a smooth migration to help you get started without downtime or complications.

MBM supports migrating data such as client records, marketing assets, automations, and communication workflows from your existing tools, including CRMs, email marketing platforms, and scheduling systems.

We prioritize data security and compliance, including HIPAA standards where applicable. MBM uses encrypted methods and follows strict protocols to protect your information throughout the migration process.

The timeline depends on the complexity of your systems and the volume of data. Typically, migrations are completed within 2–4 weeks. MBM provides a detailed timeline during the onboarding process.

MBM assigns a dedicated team to handle the migration process, including pre-migration planning, execution, and post-migration testing. After migration, we provide training and support to ensure your team can effectively use the MBM Ascend platform.

Pay-In-Full Savings Plan

Maximize your value and simplify your payments with MBM’s Pay-In-Full Savings Plan. Commit to growth and enjoy exclusive rewards for prepaying for your services.

The Pay-In-Full Savings Plan allows you to prepay for six or twelve months of MBM Ascend services at a discounted rate. This plan rewards clients who commit to long-term growth with significant savings.

Clients who choose the Pay-In-Full Savings Plan can save up to 10% on their total package cost, depending on the duration and tier of their MBM Ascend plan. Specific discounts are provided during your initial consultation.

Generally, the Pay-In-Full Savings Plan cannot be combined with other promotions, such as early access discounts or the Ascend Founders Club. However, exceptions may apply for specific offers. Speak with your MBM representative for details.

If you need to pause services, you can transition to the Limited Activity Plan without losing progress. For cancellations, refunds are reviewed on a case-by-case basis, taking into account services rendered and the terms of your agreement.

Enrollment is simple. During your onboarding consultation, let your MBM representative know you’d like to pay in full. They’ll provide you with a customized quote and instructions to secure your plan.

Still have questions?

Our FAQ may not have covered everything. But our team is here to provide the answers and support you need. Contact us directly, directly, and let us discuss how we can support your mental health advocacy efforts.